Conversion Enquiries refers to any missing sales or enquiries submitted to us by publishers.
Conversion Enquiries should be submitted on a monthly basis so that they can be included in the validation file sent to advertisers. You will be emailed every month with details of what format to send and the deadline to do so.
The terminology used on the file you submit has changed to reflect the language used on our Insights platform. A summary below explains the fields and new terminology. More information on language can be found in the glossary.
|**Old Language||**New Language|
|PID||Campaign ID - the ID for the Campaign this conversion relates to||Yes|
|AID||Publisher ID - the ID assigned to you by Optimise||Yes|
|UID||The UID for the conversion||No|
|OrderID||The OrderID for the conversion. Previously known as TransactionID||Yes|
|ConversionDate||The date the conversion took place||Yes|
|AdvertiserName||The name of the advertiser for this conversion||Yes|
|ConversionValue||The value of the conversion||Yes in South East Asia. No in India|
|CampaignName||The name of the Campaign this conversion relates to||No|
|ConversionCurrency||The currency used for the conversion||Yes|
|ExpectedCommissionValue||The commission you expect to receive||No|
Check the status of an enquiry on the Enquiry View page. You can access this in your login via Conversions> Enquiry View.
Use the filters to find enquiries for the date range you're interested in and then view the status in the table. Where a conversion has been rejected by an advertiser you'll also see any notes the advertiser has made to explain the rejection.